[{"data":1,"prerenderedAt":367},["ShallowReactive",2],{"\u002Fcambios-devoluciones-ARS":3,"i-custom:logo03":361},{"id":4,"title":5,"body":6,"description":328,"extension":353,"icon":354,"meta":355,"navigation":356,"path":357,"seo":358,"stem":359,"__hash__":360},"docs\u002Fcambios-devoluciones.md","Cambios y Devoluciones",{"type":7,"value":8,"toc":327},"minimark",[9,14,19,31,36,55,59,63,70,74,94,98,102,123,127,138,142,146,201,205,219,223,227,247,251,265,269,276,286,290,293,318,321],[10,11,13],"h1",{"id":12},"política-de-cambios-y-devoluciones","Política de Cambios y Devoluciones",[15,16,18],"h2",{"id":17},"derecho-de-arrepentimiento-ley-24240","Derecho de Arrepentimiento (Ley 24.240)",[20,21,22,26,27,30],"p",{},[23,24,25],"strong",{},"Para compras online",", tenés ",[23,28,29],{},"10 días corridos"," desde la recepción del producto para ejercer tu derecho de arrepentimiento sin expresión de causa, según la Ley de Defensa del Consumidor.",[32,33,35],"h3",{"id":34},"condiciones-para-el-arrepentimiento","Condiciones para el arrepentimiento:",[37,38,39,46,49,52],"ul",{},[40,41,42,43],"li",{},"El producto debe estar ",[23,44,45],{},"sin usar, sin lavar y con etiquetas",[40,47,48],{},"Debe conservar el embalaje original",[40,50,51],{},"No debe tener olores (perfume, cigarrillo, etc.)",[40,53,54],{},"Los gastos de envío de devolución corren por cuenta del cliente",[15,56,58],{"id":57},"cambios-por-talle","Cambios por Talle",[32,60,62],{"id":61},"puedo-cambiar-una-remera-por-talle","¿Puedo cambiar una remera por talle?",[20,64,65,66,69],{},"Sí, tenés ",[23,67,68],{},"30 días corridos"," desde la recepción para cambios por talle incorrecto.",[32,71,73],{"id":72},"condiciones","Condiciones:",[37,75,76,82,88,91],{},[40,77,78,79],{},"La remera debe estar ",[23,80,81],{},"sin usar y con etiquetas",[40,83,84,85],{},"Solo se permite ",[23,86,87],{},"un cambio por producto",[40,89,90],{},"El nuevo talle debe estar disponible en stock",[40,92,93],{},"Los gastos de envío del cambio corren por nuestra cuenta",[15,95,97],{"id":96},"devoluciones","Devoluciones",[32,99,101],{"id":100},"casos-en-que-aceptamos-devoluciones","Casos en que aceptamos devoluciones:",[103,104,105,111,117],"ol",{},[40,106,107,110],{},[23,108,109],{},"Defectos de fábrica"," (costuras defectuosas, manchas, roturas)",[40,112,113,116],{},[23,114,115],{},"Error en el envío"," (producto incorrecto, color equivocado)",[40,118,119,122],{},[23,120,121],{},"Derecho de arrepentimiento"," (compras online - 10 días)",[32,124,126],{"id":125},"no-aceptamos-devoluciones-por","No aceptamos devoluciones por:",[37,128,129,132,135],{},[40,130,131],{},"Cambio de opinión después de usar el producto",[40,133,134],{},"Daños por mal uso o lavado incorrecto",[40,136,137],{},"Productos personalizados (salvo defecto de fábrica)",[15,139,141],{"id":140},"proceso-de-cambio-o-devolución","Proceso de Cambio o Devolución",[32,143,145],{"id":144},"cómo-inicio-el-proceso","¿Cómo inicio el proceso?",[103,147,148,172,188],{},[40,149,150,153],{},[23,151,152],{},"Contactanos dentro del plazo correspondiente:",[37,154,155,163],{},[40,156,157,158],{},"Email: ",[159,160,162],"a",{"href":161},"mailto:ventas@kinoto.com.ar","ventas@kinoto.com.ar",[40,164,165,166],{},"WhatsApp: ",[159,167,171],{"href":168,"rel":169},"https:\u002F\u002Fwa.me\u002F5491127326789?text=Hola%20Kinoto,%20quiero%20hacer%20un%20cambio\u002Fdevoluci%C3%B3n",[170],"nofollow","+54 9 11 2732-6789",[40,173,174,177],{},[23,175,176],{},"Información requerida:",[37,178,179,182,185],{},[40,180,181],{},"Número de pedido",[40,183,184],{},"Motivo del cambio\u002Fdevolución",[40,186,187],{},"Fotos del producto (si aplica)",[40,189,190,193],{},[23,191,192],{},"Te enviaremos:",[37,194,195,198],{},[40,196,197],{},"Instrucciones de envío",[40,199,200],{},"Etiqueta prepaga (para cambios por talle o devoluciones por nuestra responsabilidad)",[32,202,204],{"id":203},"tiempos-de-procesamiento","Tiempos de procesamiento:",[37,206,207,213],{},[40,208,209,212],{},[23,210,211],{},"Cambios:"," 5-7 días hábiles una vez recibido el producto",[40,214,215,218],{},[23,216,217],{},"Devoluciones:"," 10-15 días hábiles para el reintegro del dinero",[15,220,222],{"id":221},"reintegros","Reintegros",[32,224,226],{"id":225},"métodos-de-reintegro","Métodos de reintegro:",[37,228,229,235,241],{},[40,230,231,234],{},[23,232,233],{},"Tarjeta de crédito\u002Fdébito:"," Reversión en 1-2 ciclos de facturación",[40,236,237,240],{},[23,238,239],{},"Transferencia bancaria:"," 3-5 días hábiles",[40,242,243,246],{},[23,244,245],{},"MercadoPago:"," 24-48 horas hábiles",[32,248,250],{"id":249},"costos-de-envío","Costos de envío:",[37,252,253,259],{},[40,254,255,258],{},[23,256,257],{},"Defecto de fábrica o error nuestro:"," Reintegramos el costo de envío",[40,260,261,264],{},[23,262,263],{},"Arrepentimiento:"," No se reintegra el costo de envío original",[15,266,268],{"id":267},"productos-personalizados","Productos Personalizados",[20,270,271,272,275],{},"Los productos con ",[23,273,274],{},"diseños personalizados"," no admiten cambios ni devoluciones, salvo por:",[37,277,278,280,283],{},[40,279,109],{},[40,281,282],{},"Error en la personalización solicitada",[40,284,285],{},"Diferencias significativas con el diseño aprobado",[15,287,289],{"id":288},"contacto","Contacto",[20,291,292],{},"Para cualquier consulta sobre cambios y devoluciones:",[37,294,295,303,312],{},[40,296,297,300,301],{},[23,298,299],{},"Email:"," ",[159,302,162],{"href":161},[40,304,305,300,308],{},[23,306,307],{},"WhatsApp:",[159,309,171],{"href":310,"rel":311},"https:\u002F\u002Fwa.me\u002F5491127326789",[170],[40,313,314,317],{},[23,315,316],{},"Horarios:"," Lunes a viernes de 9:00 a 18:00 hs",[319,320],"hr",{},[20,322,323],{},[324,325,326],"em",{},"Esta política cumple con la Ley 24.240 de Defensa del Consumidor y sus modificatorias. Tus derechos como consumidor están garantizados por la legislación argentina.",{"title":328,"searchDepth":329,"depth":329,"links":330},"",2,[331,335,339,343,347,351,352],{"id":17,"depth":329,"text":18,"children":332},[333],{"id":34,"depth":334,"text":35},3,{"id":57,"depth":329,"text":58,"children":336},[337,338],{"id":61,"depth":334,"text":62},{"id":72,"depth":334,"text":73},{"id":96,"depth":329,"text":97,"children":340},[341,342],{"id":100,"depth":334,"text":101},{"id":125,"depth":334,"text":126},{"id":140,"depth":329,"text":141,"children":344},[345,346],{"id":144,"depth":334,"text":145},{"id":203,"depth":334,"text":204},{"id":221,"depth":329,"text":222,"children":348},[349,350],{"id":225,"depth":334,"text":226},{"id":249,"depth":334,"text":250},{"id":267,"depth":329,"text":268},{"id":288,"depth":329,"text":289},"md","i-mdi-help-circle",{},true,"\u002Fcambios-devoluciones",{"title":5,"description":328},"cambios-devoluciones","oMCUb-nbfrEN_tD0__qynxr-VDQfqkUk31lNEsGfyoM",{"left":362,"top":362,"width":363,"height":364,"rotate":362,"vFlip":365,"hFlip":365,"body":366},0,593,111,false,"\u003Cg 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