Returns and Exchanges Policy (International)

Since each of our items is custom printed on demand (Print-on-Demand) and shipped internationally from fulfillment centers close to your location, we have a specific policy for international orders:

Exchanges for defects or printing errors

We accept returns and exchanges at no additional cost only in the following cases:

1. Manufacturing defects: Defective seams, tears, defective fabric, or stains prior to use.
2. Printing errors: Wrong print, incorrect design, or significant differences from the purchased product.
3. Shipping errors: Size or color shipped differently from what was requested in your order.

How to proceed?

• Contact us at ventas@kinoto.com.ar or via WhatsApp at +54 9 11 2732-6789.
• Attach clear photos of the product showing the issue and mention your order number.
• We will resolve your case by sending a replacement item free of charge or issuing a refund as appropriate.

Exchanges for size or color (International orders)

Since all items are printed exclusively for you, we cannot accept exchanges for incorrect size/color or returns for change of mind once the order has entered production.

Recommendation:

• We kindly request you to carefully check the International Size Guide before confirming your purchase.
• If you are between two sizes, we recommend sizing up.

Contact

For any questions about your international order:

• Email: ventas@kinoto.com.ar
• WhatsApp: +54 9 11 2732-6789