Terms and Conditions
General Information
These terms and conditions govern the use of the KINOTO website and the purchase of products through it. By making a purchase, you accept these terms in their entirety.
Products and Pricing
Product Description
All our products are 100% combed cotton t-shirts with DTF (Direct to Film) prints. Images are illustrative and may present minimal color variations depending on the device used.
Pricing
- Prices are expressed in Argentine pesos and include VAT.
- Prices may be modified without prior notice.
- The valid price is the one in effect at the time of order confirmation.
Stock
- T-shirts are made to order.
- We reserve the right to limit quantities per order.
Purchase Process
Orders
- Select the desired product, color, and size.
- Add to cart and fill in your details.
- Choose the payment and shipping method.
- Confirm your order.
Confirmation
- You will receive a confirmation email with the order details.
- The order is considered confirmed once payment is credited.
Payment Methods
We accept all payment methods available through MercadoPago:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Bank transfer
- Cash (Rapipago, Pago Fácil)
Security
All payments are securely processed through MercadoPago. We do not store credit card information.
Shipping and Deliveries
Shipping Zones
We ship to:
- Autonomous City of Buenos Aires (CABA)
- Greater Buenos Aires (GBA)
- Pilar, La Plata, Córdoba Capital, Neuquén Capital, and Cipolletti
Delivery Times
- CABA and GBA: 4 to 6 business days
- Interior: 5 to 10 business days
Shipping Costs
Shipping costs are calculated automatically based on the destination and are informed before confirming the purchase.
Pick Up at Point of Sale
You can also pick up your order at no additional cost by coordinating in advance.
Exchanges and Returns
Exchange Policy
- You have 30 calendar days from receipt to request size exchanges.
- The product must be unused and in perfect condition.
- Exchanges are only for size, not for design or color.
- The shipping cost for the exchange is borne by the customer. ***
Returns
We accept returns only in the following cases:
- Manufacturing defects
- Error in sending the product
- Product damaged during transport
Process
For exchanges or returns:
- Contact us within the established timeframe.
- Send photos of the product and your order number.
- We will give you instructions on how to proceed.
Consumer Rights
As a consumer, you have rights guaranteed by the Consumer Protection Law (Law 24.240):
- Right to clear and truthful information
- Right to safety and hygiene
- Right to claim for defective products
- Right to legal warranty
Legal Warranty
All our products have a 3-month legal warranty against manufacturing defects.
Intellectual Property
Designs
All designs are the property of KINOTO. Their reproduction without authorization is prohibited.
Use of the Website
The content of the website (texts, images, logos) is protected by copyright. Its unauthorized use is prohibited.
Privacy and Personal Data
Data Collection
We only collect the data necessary to process your order:
- Contact details (name, email, phone)
- Shipping address
- Billing information The data is not stored on any external server, it is only used to process your order. The data that is saved (cart, checkout, and favorites) is stored in the browser you are using to improve the experience of visiting the website.
Use of Information
We use your data to:
- Process and ship your order
- Send you updates about your purchase
- Improve our services
- Comply with legal obligations
Protection
We implement security measures to protect your personal information. We do not share your data with third parties without your consent, except when necessary to complete your order.
Limitation of Liability
KINOTO is not responsible for:
- Delivery delays due to causes beyond our control
- Indirect or consequential damages
- Improper use of products
- Technical problems of the website beyond our control
Modifications
We reserve the right to modify these terms and conditions at any time. The modifications will come into effect upon publication on the website.
Applicable Law and Jurisdiction
These terms are governed by the laws of the Argentine Republic. Any dispute will be resolved by the competent courts of the Autonomous City of Buenos Aires.
Contact
For inquiries regarding these terms and conditions:
Last update: October 2025
By making a purchase at KINOTO, you confirm that you have read, understood, and accepted these terms and conditions.